Frequently Asked Questions

Where is your Physical Store location?

We don`t have a physical store as of the moment. We only deal via this Online Store and via our Facebook Page @maruistore.

What is its FPS?

Since all our product is made in Japan, where airsoft power output is regulated by the government, expect the following FPS on all Tokyo Marui lineup:

Airsoft GBB Pistol - 300-310 FPS

Airsoft AEG,GBBR, EBBR Riflles - 310-320FPS

Is it Full Metal (Pistol or Riffle)?

Airsoft GBB Pistol - All Tokyo Marui Pistol model has Plastic slide and Polymer body. It has a combination of plastic and metal internals. Except with Hi-capa series where metal frame is used.

Airsoft Standard AEG - It is made of Polymer body, combination of plastic and metal internals.

Airsoft GBBR - It is majority full metal parts on body, combination of plastic and metal internals.

Airsoft EBBR - It is majority full metal parts on body, combination of plastic and metal internals.

What is Pre-order?

Pre-order means that you simply order the item that is currently out of stock. It will take approximately 1 month or so before your order arrives. You will be updated via email for its ETA (estimated time of arrival) in the Philippines.

Can I cancel pre-ordered item?

No. Its not possible. It is considered sold.

How about shipping options?

Please refer to this link.

How to make a refund?

 Please refer to this link.