Frequently Asked Questions
Where is your Physical Store location?
We don`t have a physical store as of the moment. We only deal via this Online Store and via our Facebook Page @maruistore.
What is its FPS?
Since all our product is made in Japan, where airsoft power output is regulated by the government, expect the following FPS on all Tokyo Marui lineup:
Airsoft GBB Pistol - 300-310 FPS
Airsoft AEG,GBBR, EBBR Riflles - 310-320FPS
Is it Full Metal (Pistol or Riffle)?
Airsoft GBB Pistol - All Tokyo Marui Pistol model has Plastic slide and Polymer body. It has a combination of plastic and metal internals. Except with Hi-capa series where metal frame is used.
Airsoft Standard AEG - It is made of Polymer body, combination of plastic and metal internals.
Airsoft GBBR - It is majority full metal parts on body, combination of plastic and metal internals.
Airsoft EBBR - It is majority full metal parts on body, combination of plastic and metal internals.
What is Pre-order?
Pre-order means that you simply order the item that is currently out of stock. It will take approximately 1 month or so before your order arrives. You will be updated via email for its ETA (estimated time of arrival) in the Philippines.
Can I cancel pre-ordered item?
No. Its not possible. It is considered sold.
How about shipping options?
Please refer to this link.
How to make a refund?
Please refer to this link.